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NHTSA Complaint Number: 003243123 | Incident Date: Sep, 29 2003 |
Consumer's City: MADISON HEIGHTS | Consumer's State: MI |
Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
Model Name: RAM | Model Year: 1997 |
Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 1B7HF16Y7VJ | Date added to File: May, 25 2021 |
Date Complaint Received: Nov, 18 2003 | Complaint Type: EVOQ |
Incident Reported To Police: No | Purchase Date: Jan, 29 1998 |
Was Original Owner: Yes | Anti-lock Brakes: No |
Number of Cylinders: 8 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: While driving at 35-45 mph vehicle suddenly stopped accelerating. the vehicle felt as if it was in neutral. transmission burned fluid, causing it to fail. a mechanic ant the transmission repair shop indicated that this was due to the coolant not circulating through the transmission when vehicle was idling in the park gear. transmission needed to be rebuilt.*ak consumer was told by two different mechanics that rear wheel drive chrysler vehicles if in park with the engine running, coolant doesn't circulate to the transmission. consumer phoned chrysler customer service and they advised her to contact nhtsa for a possible recall. consumer learned of the trans coolant connect recall. then she recalled that part being replaced prior to the failure. the fluid was checked before the vehicle was towed, and it was thick and brown as a result of being burnt. the consumer feels a fair resolution would be for chrysler to reimburse her at least half the cost of the transmission repairs. *ph *nlm |