Consumer Complaint Detail

BUICK / REGAL / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003243698 Incident Date: Sep, 12 2003
Consumer's City: CHUGIAK Consumer's State: AK
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: REGAL Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2G4WF521231 Date added to File: May, 25 2021
Date Complaint Received: Oct, 28 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 18 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: i brought my car into the dealership because of a throttle problem. they sprayed something on it (aluminum type spray) and sent us on our way until they ordered a new part. it was the wrong part and a month went by without a further call regarding any new part coming in. on september 13th i headed into anchorage on the busiest highway in the state of alaska. the throttle spring let go. i found myself clutching the steering wheel with the brake pedal to the floor. i was on the highway at 70 mph and the brakes wouldn't work. i tried downshifting but that didn't even cause a blip of reaction in the car's speed. not knowing what would happen by applying the emergency brake while going at least 70 miles per hour, i had no choice and pushed on the emergency brake. that didn't work at all. as i rushed down the road with the park brake on, i also pressed on the regular brakes and that finally worked enough that i could slow down to approximately 50 mph. i drove onto the shoulder and turned the ignition off. smoke rose all around the car. i stayed calm and took into consideration that it would be best to be in the right lane if i rolled the car. luckily the saturday morning traffic was light enough, initially, that i didn'r rear end any vehichle, i didn't roll, and i didn't lose control. i have not, and will never again drive it. i have been without a car since 9-13-03. i am a 10 year customer of buick. they are doing a buy back of that car and i will be out about $3000 when all is said and done. pretty easy "out" for a company that could have been sued if i had been killed in their vehicle. my own driving skill resulted in my not having a fatal outcome in this incident. if this had happened on a weekday morning, there would have been a traffic jam in my path. if it had happened on snow or ice, i wouldn't be around to tell you of this. i am reporting this so others are aware of the throttle problem.