Consumer Complaint Detail
CHRYSLER / TOWN AND COUNTRY / 2000
0 Injured
0 Death
Yes Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003243809 | Incident Date: Sep, 29 2003 |
| Consumer's City: OMAHA | Consumer's State: NE |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: TOWN AND COUNTRY | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Seats:front assembly:seat heater/cooler |
| Vehicle Involved in a Fire: Yes | Persons Injured: 0 |
| Vehicle's VIN#: 1C4GP64L0YB | Date added to File: May, 25 2021 |
| Date Complaint Received: Oct, 29 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On september 30, 2003,while my wife was driving around town on errands with our four children, she noticed smoke coming from the front passenger seat. ultimately, a hole burned through the leather seat as a result of a malfunction/failure in the heated seat system. luckily, my wife had the presence of mind to shut off the seat and get everyone out of the car in time to avoid a full blown fire. however, this situation was extremely dangerous and a tragedy was averted only by her quick reaction. a seat heating system that does not have a mechanism to shut itself off before it gets this hot is unreasonably dangerous and should be recalled immediately at the manufacturer's expense. *la |