Consumer Complaint Detail
PONTIAC / BONNEVILLE / 1995
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003243903 | Incident Date: Sep, 14 2003 |
| Consumer's City: GETZVILLE | Consumer's State: NY |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: BONNEVILLE | Model Year: 1995 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1G2HX52KXS4 | Date added to File: May, 25 2021 |
| Date Complaint Received: Oct, 30 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 14 1996 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have a 1995 pontiac bonneville which i purchased used from jim culligan gm pontiac in 1996. after having the vehicle only one month the intake manifold gasket had to be replaced as there was a bulletin on it. it is obvious the dealer knew of this when it was sold. this gasket also had to be replaced at 39000 and 43000 miles and a history note of it was made. gm has now refused to replace this chronically defect problem at the 65000 mile and 84000 mile levels. the current gasket needed replacing with only 22000 miles on it. this type of part should not go this frequently and prevents a safety hazard should the oil leak out and cause engine failure while driving. gm is trying to say that because the vehicle has 84000 miles on it they will not pay. however this part should have been replaced after only 22000 miles on it. it is clear that gm is acting in bad faith and ms desiree richardson at gm customer service and moiz ahmad the area service manager refused to accept this problem. mr ahmad will not even give me the courtesy of a call to show him the documentation i have and explain his decision. i have spoken to several mechanics who have all advised me gm is well aware of this problem and they replaced the defective part with even more defective parts. i have already to pay approximately $300 out of pocket to replace this intake manifold once and am now looking at having to do it again. this is a financial burden on my family and very unethical on gm's part to not own up to this well documented problem and be responsible. your immediate attention to this problem would be greatly appreciated.j.pierino. *la |