Consumer Complaint Detail

SUBARU / OUTBACK / 1999

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003244041 Incident Date: Oct, 20 2003
Consumer's City: Consumer's State: CT
Vehicle Transmission Type: AUTO Manufacturers Name: Subaru of America, Inc.
Model Name: OUTBACK Model Year: 1999
Vehicle Involved in a Crash: Yes Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 4S3BG6856X7 Date added to File: May, 25 2021
Date Complaint Received: Nov, 01 2003 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Apr, 15 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I heard a clicking in my car when on an entrance ramp. it did not sound too serious, but i made a note of it. i went on the highway and within a half a mile my car began to weave. the steering appeared to fail and i went into a spin. i could not steer the car and lost control. the brakes were working but at the speed i was going (40-45mph) i hit the left barrier after going over two lanes. there was no rain or ice but the road was in really bad shape from construction. i had experienced that weaving sensation before in the subraru on uneven roads but nothing like this ever happened. i am lucky to be alive. the airbags deployed and the car was totaled. the shop did not really check what went wrong they said the axle and brakes and tires seemed fine. the car could not start and apparently the timing chain had been damaged. *la