Consumer Complaint Detail

ACURA / TL / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003244310 Incident Date: Nov, 10 2003
Consumer's City: YORK Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: TL Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Nov, 04 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 19 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The wife started having transmission problems on 11/3/2003 in the morning. i called the dealership and told them of the problem. they set the appointment for 4 days later. by noon time the transmission would only go into reverse and we called to have it towed to the dealership. the next day they said that someone may have gotten soda down in the shifter and that is what they were going to check out. i called them around 3:00 and they said that they were now going to replace the transmission and they said that the new transmission has the problem fixed. i am very mad at the service dept. of the acura dealership, 1. they know of the problem and would let my wife and our one year old ride around for 4 days like that when you read that some people have the transmission. lock up on them on the highway. are they just trying to save the money on a rental car? 2. they know of the problem and tried to say that soda got into the shifter. 3. is the problem fixed liked i was told or are they just putting in another rebuilt junk transmission for us to have problems later down the road. they are trying to cover up the problem and they should recall the problem and fix it. we tried to call my wife's girl friend who has a cl and let her know about it before something bad happens to her. acura and nhtsa should all do the proper thing and recall the cars today. *la