Consumer Complaint Detail

MERCURY / MYSTIQUE / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003244485 Incident Date: Nov, 05 2003
Consumer's City: WALDORF Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MYSTIQUE Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Structure
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MEFM6535XK Date added to File: May, 25 2021
Date Complaint Received: Nov, 05 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 14 1999
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 1999 mercury mystique. i replaced my dashboard due to warpage under my one year warranty. i received a recall for the dashboard after the original had been replaced. this past summer my dashboard started to warp again. i contacted hunt ford in la plata md, but was told that there was nothing they could do about it since the warranty had expired. i am currently experiencing an increase in the warping. the portion of the dash that holds the vent is curling outward, and the dash is rising up. i very concerned about how far up the windshield that the dash will rise. i do not feel that a company who issues a recall has the right to end that recall when the problem obviously does not end. thank you for your time and assistance with this complaint.*ak