Consumer Complaint Detail

NISSAN / QUEST / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003244544 Incident Date: Nov, 06 2003
Consumer's City: COOKEVILLE Consumer's State: TN
Vehicle Transmission Type: AUTO Manufacturers Name: Nissan North America, Inc.
Model Name: QUEST Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4N2XN11T8XD Date added to File: May, 25 2021
Date Complaint Received: Nov, 06 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 08 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I received the information about the settlement regarding the throttle body cleaning. i called my local dealer and 1-800-nissan1 to request a throttle body cleaning. my van currently has 80,000 miles on it. i have in my possession 2 invoices (1 at 52,000 miles and 1 at 70,000 miles) from the dealer showing where i took the vehicle in for service regarding this problem (and other things) and they did nothing about it. i was told (as others were) that it is maintenance and i chose not to have it done (or not to spend $150). i purchased the extended service agreement from the local dealer. at this point, i have been told that they will not perform a throttle body cleaning on my vehicle because it is out of warranty--even though i have proof from the dealer that i was having this problem and even though i bought the extended service agreement. my husband and i have owned 4 nissans--we will never own another! *la