| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003244545 | Incident Date: Aug, 06 2003 |
| Consumer's City: DEERFIELD BEACH | Consumer's State: FL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Toyota Motor Corporation |
| Model Name: 4 RUNNER | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Fuel system, gasoline |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JTEZU14R238 | Date added to File: May, 25 2021 |
| Date Complaint Received: Nov, 06 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 28 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I purchased a brand new sports edition 2003 4 runner in july of 2003. there is a sulfur smell emanating from the vehicle at all times. when i complained to toyota i was told the odor was caused by the gas i use. i have never had this problem before and toyota just washes their hands of it. i was given a paper which purports to be a technical service bulletin. it states: feb 24 2003 - some owners of toyota vehicles may experience a sulfur like or rotten egg odor from the exhaust system. sulfur is a natural component of crude oil from which gasoline is refined and the amount of sulfur can be decreased through the refining process. the amount of sulfur in fuel sold in california is regulated; however, gasoline sold in other states can have a higher sulfur content. sulfur content also varies considerably between gasoline brands and locations. applicable vehicles all models repair procedure : a sulfur odor emitted from the vehicles tailpipe does not necessarily indicate there is an issue with the vehicles running condition but is most likely directly related to the fuel. if vehicles is exhibiting an excessive sulfur odor the following checks should be performed if the mil light is on check for dtc's and repair as necessary information trouble is found after performing the above check recommend the customer try a different source of fuel. replacement of oxygen sensors, air/fuel ratio sensors or catalytic converters will not reduce the odor and therefore not be considered for warranty (sounds like a cop-out to me) toyota should look for a solution. *la |
