Consumer Complaint Detail

DODGE / NEON / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003244687 Incident Date: Nov, 07 2003
Consumer's City: HAGERSTOWN Consumer's State: MD
Vehicle Transmission Type: MAN Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: NEON Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B3ES56CX2D Date added to File: May, 25 2021
Date Complaint Received: Nov, 07 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 14 2002
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehicle is exhibiting hesitation problems when engine is at operating temperature while accelerating from a stop and while under load such as climbing a medium grade road. engine feels like its starving for fuel. had one case where engine stalled while stopped at a traffic light for no reason. another issue that concerns me the most is while accelerating from a stop into traffic, the engine bogged down with no power at all making it difficult to get out of the way of on coming traffic. the dealer said that they understood that chrysler was aware of the problem is to come out with an update for the engine computer but after 1 years and 20000 miles, i have not seen a solution for the problem. this condition has existed since the purchase of the vehicle in april of 2002.*ak