Consumer Complaint Detail

MERCURY / COUGAR / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003244908 Incident Date: Nov, 09 2003
Consumer's City: WICHITA FALLS Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:fuel pump
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1ZWFT61LXY5 Date added to File: May, 25 2021
Date Complaint Received: Nov, 09 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 12 2002
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Purchased 2000 mercury cougar 13 nov. 2000. since the time of purchase, on five different occasions the said vehicle has sputtered and stalled in the middle of traffic do to lack of fuel comsumption. while under warrenty dealer has changed the fuel pump once. as of this day, on three november 2003, i myself changed another fuel pump on said vehicle. i've noticed in other complaints that this is an on going problem with this vehicle, and as far as i know nothing is being done by the dealer to correct this problem. today is 10 nov. 2003 and said vehicle has stalled again. i noticed that the fuel pump fuse was blown and changed it also installed a new pump relay. there seems to be and electrical problem within ths system, which in turn causes the pump to burn up. the average price of a fuel pump for this vehicle is three hundred dollars or more which doesn't include labor for installation. my question, is there a electrical problem in the harness or the relays that are manufactored. because i've found the pump fuse blown on the last three occasions. what is being done to correct this problem. thankfully there hasn't been any injuries. but depending on where you stall, it very well could be. i've also been told to at least keep a half of tank of gas in vehicle to keep pump from overheating. what's the deal? now is the dealer regulating consumers fuel consumption. what if i went on a road trip i would never get there.*ak