Consumer Complaint Detail

LINCOLN / TOWN CAR / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003244945 Incident Date: Oct, 27 2003
Consumer's City: Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TOWN CAR Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:cooling system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1LNLM82W3VY Date added to File: May, 25 2021
Date Complaint Received: Nov, 10 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The intake manifold on a 97 lincoln town car was originally made of plastic. this manifold has cracked in a large number of cars that use this manifold. these cars include the crown victoria, the mustang and the town car. when purchasing a new manifold, it has been redesigned and a cast iron section has replaced the front plastic section. keep in mind that the rest is still plastic. the manifold supposedly cracks under the pressure of the alternator, which is attached to the front of the manifold. a recall was issued only for fleet and police vehicles. i believe this is unfair to the consumer. ford's engineers made a mistake and they are not claiming responsibility unless the vehicles are part of a fleet. the cost of replacement of the manifold is $975. it's not pocket change even for a lincoln owner. and even if it were just pocket change the owner shouldn't have to pay for an engineering mistake that could have injured someone. the crack in the manifold causes the coolant to leak out of the engine, which could cause other serious repercussions. i, along with many other consumers, feel that ford (lincoln) should take responsibility for this defect.*ak