Consumer Complaint Detail

NISSAN / QUEST / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003245055 Incident Date: Oct, 12 2003
Consumer's City: MATAWAN Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Nissan North America, Inc.
Model Name: QUEST Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:accelerator pedal
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4N2XN11T0YD Date added to File: May, 25 2021
Date Complaint Received: Nov, 10 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 21 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The accelerator pedal sticks. experience to date is that it requires excessive force to press or becomes immovable when trying to depress the pedal from its undepressed position, such as when the engine is idling while the car is not moving or rolling after one's foot has allowed the pedal to come up. i recently received a notice of class action and proposed settlement in california superior court, los angeles county (robert meyer v. nissan north america) in which plaintiff alleged that excessive carbonous deposits form on 1999 and 2000 nissan quests in the "throttle-body asssembly" and that these deposits may cause the accelerator pedal to stick. if a defect is judged by the occurrence relative to other vehicles this seems a strong candidate. and the design defect that allows this occurrence permits an inoperable accelerator pedal which can present a serious safety issue. the class action notice received indicates that nissan was aware of the issue since at least october 2000 when it issued a technical service bulletin advising on a cleaning procedure to address the problem. apparently outside the express warranty period nissan shifts the costs of compensating for its poor, defective design to the consumer by considering it as matter of routine maintenance. i don't see anything about this in their maintenance or owners manuals received during the purchase of their product. nor, for that matter, does this problem present itself in other vehicles is which such "maintenance" is not needed. *ak