Consumer Complaint Detail

DODGE / RAM 3500 / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003245056 Incident Date: Oct, 14 2003
Consumer's City: EAGLE RIVER Consumer's State: AK
Vehicle Transmission Type: MAN Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 3500 Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Exterior lighting:headlights:switch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B7MF3368WJ Date added to File: May, 25 2021
Date Complaint Received: Nov, 10 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Driving down intrastate highway in 5th gear, complete loss of power (as if shifting into neutral). vehicle taken to transmission shop...nut holding 5th gear backed off--disengaging 5th gear. this is a well know problem with dodge diesels. dodge introduced a retrofit kit to hopefully resolve problem. if the problem requires a retrofit, why not recall the transmissions and fix the problem. a nut backing out cost me $1400 plus 2 weeks of no vehicle...an phelps. *ak