Consumer Complaint Detail

VOLVO / S70 / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003245061 Incident Date: Nov, 10 2003
Consumer's City: SEATTLE Consumer's State: WA
Vehicle Transmission Type: Manufacturers Name: Volvo Car USA, LLC
Model Name: S70 Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Seat belts:front:retractor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Nov, 11 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Seat belts do not retract properly and get caught in the door. twice this has resulted in broken courtesy lights and once the inside door panel was so badly damaged, volvo agreed to replace it. i had the driver side seat belt replaced (under warranty) and it now works fine. however, the passenger side still sags and has once again broken the courtesy light in the door. i asked my volvo dealer about this and was told there is nothing wrong, and "even the new cars do that." i can't believe this and have seen this problem posted many times on a volvo message board. even though this is clearly the problem, volvo will not cover the cost of the repeatedly broken light. *la