Consumer Complaint Detail
GOODYEAR / WRANGLER ST / 9999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003246033 | Incident Date: Nov, 10 2003 |
| Consumer's City: NEW MARKET | Consumer's State: AL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Goodyear Tire & Rubber Company |
| Model Name: WRANGLER ST | Model Year: 9999 |
| Vehicle Involved in a Crash: No | Component's Description: Tires |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1GCEC14T03Z | Date added to File: May, 25 2021 |
| Date Complaint Received: Nov, 11 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have a 2003 chevrolet silverado with 17,000 miles on it and the vibration with the tires are driving me crazy. i have had them rotated regularly. infact, i have rotated them more than any vehicle i have ever had. i reciently had them "trued" and balanced. the vibration continues. after a visit to my local bill heard chevy dealer, they told me that the tires are in such bad shape that they would not "index" them. i now must show them documentation of when, where and who rotated my tires in the first 6,000 miles in order for them to do anything about the situation. now i rotate my tire myself and therefor, i have no paperwork on it. chevrolet says to take the vechile to a goodyear tire dealership and see what they will do about it. i got more/better response from them. if the tires are 25% or less in wear, then they will replace them. keep in mind, i had them "trued" which means i had them "shaved" to a more round shape. so now i have gone the extra mile to get the vibration out of the tires by "trueing" them and now i have to have them "deapth checked" to see if there is enough tread to justifiy a replacement. wow! talk about damned if you do and damned if you don't! chevrolet needs to step up to the plate and take care of there customers. i didn't buy a truck without tires, i bought a package deal. but when needed after the sale, it's the other guys malfunction and you need to go and see them. what has happened to our car companies? don't believe the comercials you see on tv. |