Consumer Complaint Detail
OLDSMOBILE / CUTLASS SUPREME / 1997
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003246089 | Incident Date: Jul, 17 2003 |
| Consumer's City: FARIBAULT | Consumer's State: MN |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: CUTLASS SUPREME | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:rack and pinion:rack |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1G3WH52M9VF | Date added to File: May, 25 2021 |
| Date Complaint Received: Nov, 12 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 28 1999 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: When pulling to the left out of a parking place i noticed that the steering wheel was becoming increasingly difficult to turn. eventually the wheel wouldn't turn even with force. while trying to turn the wheel a "squooshing" noise was heard. after a few moments the steering wheel did turn, but with extreme difficulty, and i immediately went straight home (approximately 14 miles). during that time i did not make any abrupt turns and was very cautious driving only 45 mph at the maximum. upon reaching home i contacted the local gm dealership for service, since the car was unsafe to be driven any major distance. after the car was inspected i was told the rack and pinion was defective and needed to be replaced in order for the car to be operable. i don't feel that this item should have failed at 6 years since the car has been regularly and properly maintained. i also feel that this repair should be fully reimbursed by the manufacturer since this is a safety issue. *la |