Consumer Complaint Detail
MITSUBISHI / ECLIPSE / 2003
1 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003246120 | Incident Date: May, 30 2003 |
| Consumer's City: AUSTIN | Consumer's State: TX |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Mitsubishi Motors North America, Inc. |
| Model Name: ECLIPSE | Model Year: 2003 |
| Vehicle Involved in a Crash: Yes | Component's Description: Air bags:frontal |
| Vehicle Involved in a Fire: No | Persons Injured: 1 |
| Vehicle's VIN#: 4A3AC74H53E | Date added to File: May, 25 2021 |
| Date Complaint Received: Nov, 12 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: Aug, 18 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My daughter was driving approximately 65 mph in her 2003 mitsubishi eclipse when she was in a head on collision hitting a cement guardrail when the air bags did not deploy, front or side. car had in excess of $4,000 damage to the front end, engine, frame, etc. and had to be rebuilt. all my efforts to contact mitsubishi for someone to check out the air bag default were not successful. i even filed a complaint with them and was given a file number and sent a pamphlet on the safety of air bags. after the car was completely repaired the air bag light went on which allowed the collision repair shop to get mitsubishi involved to check the system. in their inspection report they found a connector unplugged at srs ecu and also 11783 harness at outside temp. sensor cut, needs engine harness and a part of wiring harness that is hanging down in the l/f, advise where it is suppose to go. in this report it was also stated that the most likely reason the air bags did not deploy was the car was not in a head on collision it was a front end accident. this is totally incorrect. fortunately, her injuries were not life threatening as she suffered a severe body wipe lashe. after doctor's visits mri, pain medication and massage therapy, she is still in pain. medical bills are in excess of $10,000. and i am still seeking a treatment to help her pain. i don't want the car - i want mitsubishi to take the car back. also, compensate me for their lack of responsibility and involvement when clearly this cars safety failure has proven to have put my daughter life in danger. i am very certain that if anyone else was in the car - major injuries would not have spared everyone. this is mitsubishi and the manufacturers error one to this point they have chosen to ignore as i have not gotten any indication they are willing to cooperate. the car has not been driven since its' repairs. i have a file and pictures that unquestionable show this vehicle was in a head on collision. *la |