Consumer Complaint Detail

PONTIAC / BONNEVILLE / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003246172 Incident Date: Nov, 09 2003
Consumer's City: HOPKINTON Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: BONNEVILLE Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Nov, 13 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 09 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Noticed slow loss of engine coolant (no obvious leaks) over the month prior to incident date. on incident date, engine popped, banged, and ran extremely rough on start-up. i had read about a problem with the 3.8 liter v-6 gm engine, and brought vehicle to dealer. dealer found warped/cracked plastic intake manifold, which was replaced at a cost of over $700. pontiac/gm would not consider any cost sharing on the repair. failure was in area of manifold/plenum where throttle body/egr valve mount, and is due to excessive heat build-up over time. this problem is a design defect (use of plastic manifold vs. metal in high temperature application) on this and several other gm v6 engine types from 1995 to at least 2002. gm installs these engines in various models of pontiacs, buicks, oldsmobiles, and i believe some chevrolets. i estimate that gm has well over 1,000,000 of these problem engines in vehicles, and their potential cost liability is in the billions of dollars. i don't expect them to initiate a recall without government mandate. in other cases i have researched, this problem has apparently led to complete engine failure, and in some cases, engine compartment fires. *la