Consumer Complaint Detail

OLDSMOBILE / INTRIGUE / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003246192 Incident Date: Nov, 02 2003
Consumer's City: NEEDHAM Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: INTRIGUE Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G3WS52K7WF Date added to File: May, 25 2021
Date Complaint Received: Nov, 13 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 14 1998
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: A clunky noise originating in the front end of my 1998 oldsmobile intrigue required a $150 steering column lubrication to repair. this problem is detailed in two tsb's on nhsta's web site: #051101 and 010232001b. i consider this charge outrageous based on the fact that in the nearly 50 years i've owned cars, i've never heard of a steering column requiring lubrication. i believe this is a defect in either a design or a manufacturing process that gm is making its customers pay for over and over rather than correcting. *la