Consumer Complaint Detail
MERCEDES BENZ / ML430 / 1999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003246519 | Incident Date: Oct, 17 2003 |
| Consumer's City: SANFORD | Consumer's State: ME |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Mercedes-Benz USA, LLC |
| Model Name: ML430 | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine:gasoline:belts and associated pulleys |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 4JGAB72E1XA | Date added to File: May, 25 2021 |
| Date Complaint Received: Nov, 18 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 03 2003 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The harmonic balancer on all mercedes benz v6 and v8 engines between 1995 and 1999 is defective. mb knows about this problem and refuses to acknowledge the problem. when the $100 defective part fails around 50k miles it causes $2k-3k in damage. please see the site mercedesshop.com to view the number of complaints. i have spoken to mbusa customer service, the m-b area manager, ron st.pierre, and dreher-holloway service manager, mike bellaigeron. all refuse to replace these defective items. m-b re-designed the part in 2001 and issued a technical bulletin in dec 2001 directing service techcnicans to replace the part with a new stock number. they know the problem exists but wait for the fauilures becuse they get more revenue from repairing the damage caused by the failure. *ak |