Consumer Complaint Detail
DODGE / RAM QUAD CAB / 2002
2 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003246641 | Incident Date: Oct, 15 2003 |
| Consumer's City: CAMDEN | Consumer's State: TN |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: RAM QUAD CAB | Model Year: 2002 |
| Vehicle Involved in a Crash: Yes | Component's Description: Suspension:front |
| Vehicle Involved in a Fire: No | Persons Injured: 2 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Nov, 19 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: Dec, 30 2001 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I was driving under 30 miles an hour in my 2002 dodge ram quad truck when something snapped under the front of the truck causing me to lose control of my vehicle resulting into crashing into a truck waiting to pull out into the street. the truck only had 17,000 miles and we only have had it 22 months, bought new. the steering arm was off at both ends, the wheel came off and all damage was on the inside of the wheel, the other wheel was turned straight. when accident happened the truck veered to the left out of control. the airbag never came out. are there any reports of 2002 dodge trucks having steering problems? chrysler finally sent a person to look at the truck. our insurance company is wanting to put after market parts on our new truck, which will limit our warranty with chrysler since they're not dodge parts. the point is: if we were on interstate or any road going faster someone would have gotten hurt much worse or killed, since the airbag didn't work either. cast aluminum is what the parts that came apart were made of. with the damage that occurred to the wheel and both ends of the steering arm was off after the wreck, it is hard to tell how it happened. we have not gotten the official word from chrysler yet. caution owners of 2002 dodge trucks of the potential dangers, please. *la |