Consumer Complaint Detail

BMW / 323I / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003246652 Incident Date: Nov, 02 2003
Consumer's City: FEDERAL WAY Consumer's State: WA
Vehicle Transmission Type: MAN Manufacturers Name: BMW of North America, LLC
Model Name: 323I Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WBAAM3331XK Date added to File: May, 25 2021
Date Complaint Received: Nov, 20 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: At approximately 64,000 miles the engine began running poorly. engine would quit when accelerating from a stop unless the clutch was slipped and would misfire intermittently during acceleration. after a hundred plus miles of driving the engine warning light illuminated. a check of the fault codes indicated misfires on cylinders no.1, 2, & 6. a check of the ignition system revealed vertical cracks in the insulators of all six, 100,000 mile, factory bmw ngk r5 spark plugs. this problem was reported to service departments at both bmw northwest & bmw seattle. i was told by both that bmw would not help. *la