Consumer Complaint Detail
MERCURY / GRAND MARQUIS / 1999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003246658 | Incident Date: Nov, 16 2003 |
| Consumer's City: MASON | Consumer's State: OH |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: GRAND MARQUIS | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2MEFM74W7XX | Date added to File: May, 25 2021 |
| Date Complaint Received: Nov, 20 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Dec, 01 2000 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Problem: the car was diagnosed with a leaking head gasket & defective manifold. cost to repair $2504.80 (i paid it) i brought the car in on 11/17/03 and got it back 11/20/03. i was told the repair was complete. as i drove it off the lot the car shimmied and stalled. the car was brought right back and they still are working on it as of 11/21/03 9am. history of problem at ford: ford has issued the following technical service bulletins for these two problems ( from www.alldata.com ) 03-6-2 mar 03 engine - oil leak from r/h cylinder head gasket 02-1-4 jan 02 engine head gasket - approved replacement procedures 01-21-10 oct 01 engine - oil leaking from head gasket 02-2-2 intake manifold - cross-over channel coolant seepage according to www.lemonaidcars.com ( www.gm-v6lemons.com/mediaattn.htm )the ford 4.7 liter has had these problems before and caused ford to extend warranties to 6 yrs./ 75,000 miles on older models (www.autosafety.org/article.php?did=121&scid=59 ). they also know the manifold part used to original make the engine is defective. the repairs are costing me $2504.80 with no help from the dealer or manufacturer. *la |