Consumer Complaint Detail

EXPLORER VAN / FORD EXPLORER / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003246750 Incident Date: May, 31 2003
Consumer's City: HIGH POINT Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Explorer Van Company, Inc.
Model Name: FORD EXPLORER Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:emission control:catalytic convertor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMDU34EXVZ Date added to File: May, 25 2021
Date Complaint Received: Nov, 21 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: It has been brought to my attention after 5 trips to the service dept. that my 1997 ford explorer needs a catalytic converter. this was after sensors were replaced the first 4 times. the check engine light has been on almost constantly since the purchase in june. i was told that this was an ongoing problem with the explorer and ford would not recall them for this major defect. i did not purchase this vehicle to constantly make repairs to a defective part or parts. ford should make this right. please contact me immediately. [xxx]. *la information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr