Consumer Complaint Detail

HONDA / PASSPORT / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003246808 Incident Date: Sep, 08 2003
Consumer's City: STANTON Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: PASSPORT Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4S6CK58W7X4 Date added to File: May, 25 2021
Date Complaint Received: Nov, 22 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 31 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 1999 honda passport is continuing to have problems with the auto transmission. from a cold start the suv will intermittently shift hard into 2nd gear. i have taken to the power costa mesa honda dealer to have them diagnose 5 times. they had no way of diagnosing the problem as the suv would do this every once in a while. finally, after one day of driving in traffic i found a way to duplicate the problem. i had placed it into 1st gear (low) the suv shifted into 2nd! i am no mechanic but i do know that it is not supposed to happen. i was driving in 2nd when all of a sudden it realized oh i need to be in 1st! so i took the suv back to have them diagnose the issue. they replaced a faa motor in the transmission. part number: 8-96041-156-0, the part was 400 dollars and about 200 labor. the issue was fixed for a month now continues to have the problem but it will not shift from low to second. now they want me to replace the range selector switch part number: 8-96017-511-0 for $147.32 (part only). *la