Consumer Complaint Detail
MERCURY / GRAND MARQUIS / 1997
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003246886 | Incident Date: Jan, 10 2003 |
| Consumer's City: PELHAM | Consumer's State: NH |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: GRAND MARQUIS | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2MELM74W4VX | Date added to File: May, 25 2021 |
| Date Complaint Received: Nov, 23 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 09 1999 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 97 mercury marquis gs, it has 91k mi on it. the intake manifold failed unexpectedly with a crack in the plastic coolant crossover. the coolant sprayed all over inside of engine compartment. it was the weekend i was on a rural highway in the sticks with my two kids ages 4 & 6 in the car somewhere between boston & the university of nh. not wanting to become stranded in sub zero degree weather in the middle of no where, i managed to crawl it into the driveway of a local mechanic where it died & would not start, the motor was super hot! the mechanic added coolant managed to get the engine turn over after sitting for the weekend & called to tell me the plastic intake manifold was cracked & that is was not covered under recall by ford. it cost me over $1200 for the expenses incurred as a result(parts & labor, hotel & rental car expenses). the engine miraculously has been running fine for close to a year now with a newly factory redesigned (aluminum coolant crossover) ford intake manifold. *la |