Consumer Complaint Detail
CHEVROLET / MONTE CARLO / 1998
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003247076 | Incident Date: Oct, 02 2003 |
| Consumer's City: THE WOODLANDS | Consumer's State: TX |
| Vehicle Transmission Type: | Manufacturers Name: General Motors, LLC |
| Model Name: MONTE CARLO | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system:12v/24v/48v battery |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Nov, 25 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Gm new car and pre-owned buyer beware. i purchased a 1999 monte carlo in august 2001 from monday chevrolet in houston, texas. they installed a new battery before i completed the purchase. i assumed that the 6-yr warranty on the battery was in force. obviously, acdelco has a problem with the "positive post" on their batteries corroding and causing the post to separate from the battery. there are many customers chatting about this problem on the web. this is what happened to the battery in my car. it appears from the position that acdelco and gm take on warranties that i have never owned the battery and never had a warranty on the battery. in fact, as they explain their position, the proper thing for a customer purchasing a new gm vehicle or a pre-owned gm vehicle that has a new acdelco battery in it, is for the purchaser to ask the dealership to take out the oe battery, reduce the vehicle price in that amount, and install an acdelco battery that the vehicle purchaser buys from the dealership. that way the battery warranty is in the name of the purchaser and not gm or the dealership. because on a new vehicle after 3 years, there is no warranty on a 6-yr warranty battery. or on a pre-owned, there is no warranty after 6 months or 1-yr (depends on number of months you get from dealership for the entire vehicle)on a 6-yr warranty battery. there must be some way for the government or a regulatory agency to police this problem and force the vehicle manufacturer to issue the battery warranty in the name of the purchaser at the time of sale. also to look into a recall of acdelco batteries. as i explained above and the acdelco representative agreed to, that there would be no cost difference if a purchaser did the "proper thing" that i explained above. needlessly to say, i am upset that i would have to purchase a replacement battery for a 6-yr warranted battery that obviously has a factory defect and should be on recall. *la |