Consumer Complaint Detail
FORD / EXPLORER SPORT TRAC / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003248510 | Incident Date: Sep, 05 2003 |
| Consumer's City: BUDA | Consumer's State: TX |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXPLORER SPORT TRAC | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMZU67E32U | Date added to File: May, 25 2021 |
| Date Complaint Received: Nov, 28 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 04 2002 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I am very concerned about my 2002 ford explorer sporttrac. i bought it with 1600 miles on it already in march 2002. on 9/6/03, i had it towed in for a continuous reving between 1&2 and black smoke coming out of the tail pipe. the truck had already been stalling during the previous months whenever i wanted to speed up. ford had my truck for about 2 1/2 weeks, replaced my transmission from the factory. the service man told me they had to send for yet another transmission - that even ford was stumped with the problem so just sent them another transmission. i got my truck back and it worked fine. then, the stalling started happening periodically again and again. i took it in again - they said they could not find a problem. i complain about it every time i take it in for servicing. i also complain about the constant front passenger wind noise; they initially said there were leaks and even though i still complain, they now say there isn't a problem. i asked about the lemon law and the salesman who sold me the truck (i bought it in another city) told me the same exact problem has to happen 5 times. i am not happy with this situation. what can i do? i have now read other instances in this web site that other people have experienced the same thing. my truck now has almost 32,856 miles on it. i responded '0' to 'number of failures' - i don't know what is meant by this question. yes, my transmission failed.*ak |