Consumer Complaint Detail

TOYOTA / SIENNA / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003248859 Incident Date: Nov, 27 2003
Consumer's City: SAGINAW Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: SIENNA Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:hoses, lines/piping, and fittings
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4T1BF28B3YU Date added to File: May, 25 2021
Date Complaint Received: Dec, 01 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 16 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I fllled the fuel tank on 26 nov 2003, and drove the vehicle 13 miles. it remained parked in the driveway, which slopes toward the rear at about 20 degrees, until 28 nov 2003 at 12:30 pm. there was at that time raw gasoline dripping in teaspoon to tablespoon quantities from a line in front of the fuel tank to the driveway, with a puddle about 18 by 28 inches. i drove the vehicle about 1 mile with the engine running smoothly, after which for about 4 miles the engine hesitated and surged at speeds over 35 mph. the remainder of the 10 mile trip, the engine ran smoothly again. later that day, the service rep called to tell me they had completed diagnostic testing which showed a defective charcoal canister, which needed to be replaced for $552.76, at 62,612 miles. the repair report states that the charcoal canister was saturated with raw fuel. this is an obvious safety hazard.*ak