Consumer Complaint Detail

EVENFLO / 264 (TRIUMPH) / TRIU

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003248875 Incident Date: Nov, 30 2003
Consumer's City: ATOKA Consumer's State: TN
Vehicle Transmission Type: Manufacturers Name: Evenflo Company, Inc.
Model Name: 264 (TRIUMPH) Model Year: TRIU
Vehicle Involved in a Crash: No Component's Description: Child seat:material/padding
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Dec, 02 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Car seat problem. i have an evenflo triumph 5 car seat for my 13 month old son. in september, the plastic hook that holds the cover on tore away from the cover. the cover could no longer stay on the styrofoam inside. i called evenflo, but never received the cover. on december 1, a big chunk of the styrofoam broke off. this left the car seat unusable. evenflo now wants me to continue to use the car seat until they send a replacement styrofoam, not even mentioning the cover. this would be very unsafe if my baby were in a crash, not to mention a choking hazard if he were to get a piece of the styrofoam. please place a recall on this car seat. i do not want to wait until a baby is injured in some way. *nlm