Consumer Complaint Detail

PLYMOUTH / VOYAGER / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003248877 Incident Date: Dec, 01 2003
Consumer's City: Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: VOYAGER Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2P4GP24G4XR Date added to File: May, 25 2021
Date Complaint Received: Dec, 02 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 11 1999
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: defective clockspring that would light up "airbag" light on dash but, only when turning to the left. this condition, i was told by the dealer, disabled my airbag. the dealer left it up to me to decide if i want to replace this defective part or, drive the vehicle without the protection of the airbag. chrysler customer assistance only recommended i have vehicle serviced. writes stacie perry, senior staff representative daimler chrysler customer assistance center;" additionally, daimler chrysler recommends that you have the repair performed at your local daimler chrysler dealership." when i responded to the daimler chrysler customer assistance center with the question; "...it is safe to drive with the potential of not having my airbag deploy in the event of an accident. is that correct?" their response was, "again, if something is malfunctioning on your vehicle, daimler chrysler strongly recommends that you have it repaired." this language, in my opinion, is not strong enough for me to fork over 231.00 dollars for a repair that should not be necessary. the owners manual states that the airbag is designed to be maintenance free. considering the fact that previous model year vehicles exhibited the same problem, i would suggest that chrysler has a known problem. *nlm