Consumer Complaint Detail

LINCOLN / TOWN CAR / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003248879 Incident Date: Nov, 27 2003
Consumer's City: LEBANON Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TOWN CAR Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1LNLM82W6VY Date added to File: May, 25 2021
Date Complaint Received: Dec, 02 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 14 1997
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Failure of intake manifold - crack in upper front of manifold. lose of coolant fluids. i contacted lincoln customer service at 800/392-3673 and was told that lincoln is well aware of this problem but will do nothing about it. their recall is for commercial vehicles only - they will not address private vehicles. i was told they have a standard answer for this common problem and no one in management will talk with me concerning it. i checked on the internet and found that this is a very common problem with town cars from 1995 through 2001, as well as crown voctorias and mercury marquis. repair runs about $900.00. lincoln has redesigned this plastic manifold to a combination plastic/metal one with the metal being at the point of most stress. *nlm