Consumer Complaint Detail
JEEP / GRAND CHEROKEE / 1996
0 Injured
1 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003248900 | Incident Date: Dec, 02 2003 |
| Consumer's City: PORTLAND | Consumer's State: ME |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CHEROKEE | Model Year: 1996 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Dec, 02 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 01 1998 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My 1996 jeep grand cherokee limited, will not pass safety inspection because it's exhaust manifold is cracked and leaks exhaust gases. the problem seems to be common among grand cherokee owners with the 6 cylinder, 4 l engine. the manifold failed due to a stress crack that developed from uneven expansion and contraction during normal operation. the local jeep/chrysler dealer informed me that the part fails in almost all 6 cylinder jeep cherokees and that the present replacement parts are redesigned not to break from stress cracks from normal heating. this tells me that the manufacturer knows of the safety problem, has redesigned it, and is trying to make money off the safety failure. the replacement expense for this safety inspection failure is very high. estimated cost of the replacing the defective manifold by the dealer is $1100 to $1200. i have found that this is a very common problem and that a great percentage of grand cherokees with the 6 cyl., 4 l., engine experienced a safety defect from a cracked exhaust manifold. this is my third jeep and for the price paid i expected higher quality and a safer vehicle. *nlm |