Consumer Complaint Detail

SUBARU / OUTBACK / 2004

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003248905 Incident Date: Aug, 22 2003
Consumer's City: PUYALLUP Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: Subaru of America, Inc.
Model Name: OUTBACK Model Year: 2004
Vehicle Involved in a Crash: Yes Component's Description: Air bags:side/window
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 4S3BH806447 Date added to File: May, 25 2021
Date Complaint Received: Dec, 02 2003 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Aug, 10 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2004 subaru outback comes equipped with front side airbags. with only 900 miles on my car, i was "t-boned" by a ford explorer under full acceleration. we were struck on the drivers side with enough impact to cause my wife, in the passenger seat, to hit her head on the passenger side door post causing a concussion. subaru claims that the side airbags performed correctly by not deploying. total damage to date including drive train replacement parts is $9000. it is my understanding that the nhtsa has not tested the side impact bags on the subaru models. if that is true, how can subaru claim that the bags responded correctly? *nlm