Consumer Complaint Detail

B.F.GOODRICH / B.F.GOODRICH / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003248982 Incident Date: Jul, 25 2003
Consumer's City: MADISON Consumer's State: NJ
Vehicle Transmission Type: MAN Manufacturers Name: B.F. GOODRICH TIRE CO.
Model Name: B.F.GOODRICH Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Dec, 03 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 09 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My name is [xxx] and i purchased a 2003 honda accord coupe ex (2-door coupe) from the madison honda dealer located in madison, nj in april of 2003. a few months after i purchased my new car i realized that my car was pulling to the right side of the road. i took my car into honda and they rotated my tires telling me that the problem wasn't an alignment issue but balancing of the tires. i drove my car and realized that is was pulling to the left side of the road, i took my car in again and they re-rotated and balanced my tires. after that, my car started pulling to the right side of the road. i then took my car in again stating that i wanted to have the tires checked out as it appeared that the problem followed the tires. they said the tires were fine and there was something off in my front suspension that they re-adjusted. i drove my car after the adjustment to discover that the car still pulled to the right side of the road. i took it in yet again and drove with a mechanic who told me that this was normal for all 2003 accords to pull to the right side of the road and there was nothing more that they could do as my car was within their specifications. not being satisfied i kept requesting to speak to more individuals within the honda organization only to be told they would do nothing more, that pulling to the right is normal on all cars. i am not satisfied with the answer that honda had given me and i wanted to raise this issue to the national security council as i think this is a very serious risk if my car is pulling to the right side of the road. i could be putting not only myself at danger but others on the road around me. any response would be appreciated. thanks! *nlm information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr