Consumer Complaint Detail

DODGE / CARAVAN / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003249104 Incident Date: Nov, 25 2003
Consumer's City: TARENTUM Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CARAVAN Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Suspension
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4GP25321B Date added to File: May, 25 2021
Date Complaint Received: Dec, 04 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 30 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I recently had to take my 2001 caravan in for servicing at charapp dodge north (natrona heights, pa 15065)and i had a $100.00 deductible. the mechanic servicing my vehicle told me that i had a bad sway bar link and bushings, which required him to replace the bushing - sway eliminator and the link-sway eliminator. i feel this could not be correct as my vehicle is a 2001 and these parts should not have worn out as soon as they did. i have two friends with the same year vehicles but one is a dodge and the other is a chrysler and they are experiencing the same problem i did and we all bought our vehicle within a month and a half of each other. i feel i should not have had to pay for this repair because i believe the parts to be defective coming from the assembly line from where these vehicles were built. *jb