Consumer Complaint Detail

MERCURY / TRACER / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003249168 Incident Date: Dec, 04 2003
Consumer's City: CRANBERRY TOWNSHIP Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TRACER Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Suspension:rear:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MELM13PXVW Date added to File: May, 25 2021
Date Complaint Received: Dec, 06 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 1997 mercury tracer failed the pa state inspection due to both rear suspension springs being broken. a review of the technical service bulletin for this vehicle indicates that this failure has happened to other like vehicles but there should be no resulting operational concern. why then did the state inspection fail the vehicle? what course of action can i take to get reimbursed for the replacement of both rear springs? *la