Consumer Complaint Detail

PONTIAC / BONNEVILLE / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003249234 Incident Date: Nov, 03 2003
Consumer's City: RALEIGH Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: BONNEVILLE Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G2HX52K6W4 Date added to File: May, 25 2021
Date Complaint Received: Dec, 06 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 29 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On november 4, 2003 my wife contacted me at lunch time to inform me her car would not start. after checking the battery and starter it was determined the motor had locked up. when i contacted the dealer i found that i still had 1 year left on my extended warranty although at 88,000 miles i was 500 miles over the extended warranty. they informed me this was classic signs of the air intake manifold. i proceeded to repair the car myself. after taking the air plenium off the air intake manifold i found the top of the air intake manifold filled with anti-freeze. apparently, the air plenium had developed a crack and allowed the anti-freeze into the air intake. this permitted anti-freeze to fill number 1 cylinder with anti-freeze and would not allow the piston to travel to the top of the cylinder. after searching the internet it became apparent i was very lucky. there were several cases reported on line where this happened while people were driving and caused major lower engine repair such as shattered rods and crankshafts. i also noticed there appears to be a large number of complaints on your web site on this issue. i sent an email to general motors via their web site on this issue. it amazes me that this part is made of a plastic composite material and is mounted to the top of the engine. with the heating and cooling cycles the engine goes through, it is only a matter of time before this product would fail. from what i have seen on the internet and talking to various part clerks it is between 80,000 miles and 100,000 miles when this product fails. i am not sure if this is designed intent by gm, although they have not changed this design through the 2003 models. needless to say i did not get a response back for gm. i felt with this type of defect and the safety problem this could cause if this were to have happened while traveling down a major highway there should have been a recall on this. sincerely, william j. fitzgerald. *la