Consumer Complaint Detail

NISSAN / QUEST / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003249328 Incident Date: Dec, 07 2003
Consumer's City: ROUND ROCK Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: Nissan North America, Inc.
Model Name: QUEST Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:accelerator pedal
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4N2XN11T6XD Date added to File: May, 25 2021
Date Complaint Received: Dec, 08 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 01 1998
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Two safety issues: i looked up my 1999 quest minivan information and saw 4 recalls. i have never taken my quest in for a recall -- because i never received any information on them. i hope that means that mine was not affected? second, we have an ongoing issue with the accelerator sticking, due to carbon buildup. i have gotten the information for the lawsuit to reimburse me for the expenses -- but the issue still remains. at this point, we have had the throttle cleaned at least 4 times (i'm assembling my receipts) and need to have it cleaned again now. it seems like nissan ought to recall the part and correct the issue. it is unreasonable that it keeps happening. plus, the reimbursement claim form only allows a $45 reimbursement; i just got an ad from nissan for a "discount" price of $89.95 to clean the throttle. why would the reimbursement amount and the ad price be so out of line. the accelerator sticking is a major safety issue that i hope nhtsa will investigate since nissan has not taken the responsibility to ensure safety is a part of its normal process. if you make a bad part, own up to it and do not endanger lives.*ak