Consumer Complaint Detail

FORD / TAURUS / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003249353 Incident Date: Dec, 04 2003
Consumer's City: DECATUR Consumer's State: AL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TAURUS Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP53SXWA Date added to File: May, 25 2021
Date Complaint Received: Dec, 08 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 1998
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While travelling to work on friday morning, december 5, i had just accessed interstate 65 north and had travelled on it for approximately 2 miles. i had reached my normal cruising speed of 80 mph when i began to cross the bridge over the tennessee river. on the downside of the bridge, i had no warning when all of a sudden my transmission ceased to function. due to the speed i was travelling, i was able to coast until i exited the bridge. after approximately 1/4 a mile, i safely pulled the vehicle over into the emergency lane and came to a stop. i proceeded to check all the gears to determine if the transmission had completely failed. unfortunately, it had. there was absolutely no warning to the transmission failure. there was no noise, no jerk, no anything. the vehicle has approximately 135,000 miles on it, and i ensure that routine service is performed on it. twelve months prior, i had the transmission completely serviced. this complete failure came as a surprise to me as no warning signs were evident. today, i am having to shell out $1600 for a complete overhaul of the transmission system. the company i have performing the repairs is known to be very reputible and told me that a great deal of damage had occurred within the transmission at or just prior to the actual failure. i was shocked when i found out today that others have experienced very similar situations. it appears that there is indeed a flaw in the ford taurus transmission system.*ak