Consumer Complaint Detail
CHEVROLET / C/K SERIES / 2003
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003249483 | Incident Date: Nov, 19 2003 |
| Consumer's City: DERRY | Consumer's State: NH |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: C/K SERIES | Model Year: 2003 |
| Vehicle Involved in a Crash: Yes | Component's Description: Electrical system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1GCJK33173F | Date added to File: May, 25 2021 |
| Date Complaint Received: Dec, 10 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 31 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 2003 cehvrolet 3500 duramax diesel, when computer thinks engine will stall it is programed to jump the rpm's 300 by it self, happened within 10 days of owners hip and several times after, dealer had truck 5 out of the first 8 weeks of ownership can not fix as they cannot duplicate and it does not send a fault code. i have wokrd my way up at chev and was told tough, iand if i had an ccident and caused injury to some one that they have lawyers on staff fo that. the owner of the dealership addmitted to me he would not drive the vehicle or let anyone in his do so. after 8 wks they offered to do a buy back at over an $8000. loss. i have beed advised that if i trade or sell the truck i have to disclose this defect or else i am liable. i have done an informal survey and dicovered at least 20% do the same thing and the real number could be as high as a third do. the pickup truck is too heavy to be covered under any lemon law and gm knows this. i have been dealing with a mr. mccabe at 1-800-231-1841 ext 57480 file # i-99869537. basicly i have been told the problem is in my head. the last time i picked the pickup up at the dealership it did this sudden acceleration i almost hit a car there. two weeks ago i ahd an accident because of this causing $2400 in damages. i am frustrated and don't know where to turn. customer relations claims they have no record of this problem, but the power train division addmitted to my dealer they do. i won't let my 17 year old son or anyone else drive the truck as i can not afford to put myself in a liabilty situation because of the truck. when talking to other owners with the same problem, they have the same results when they take it back to the dealer no fault coeds therfore no problem! help purchased date 04/01/2003. *ak |