Consumer Complaint Detail

TOYOTA / AVALON / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003249487 Incident Date: Jul, 22 2003
Consumer's City: SPRINGFIELD Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: AVALON Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Equipment:appliance:air conditioner
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Dec, 10 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 18 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: At 49,000 miles, the entire air conditioning system failed. both the compressor and the condensor have leaks and the whole system must be replaced. toyota has failed to offer any goodwill assistance for this repair which costs in excess of $ 1200.00 simply claiming "its out of warranty." all this is a "luxury, flagship" vehicle. don't buy this car! toyota customer service stinks!! they are alot of talk about reputation but they fail to live up to their promises!! i am very dissatisfied with this car! additionally, my mechanic has told me that he has several avalons with this same problem which he will be repairing. toyota fails to accept it is a manufacturing defect in their air conditioning parts!*ak