Consumer Complaint Detail

BMW / 328I / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003249522 Incident Date: Oct, 13 2003
Consumer's City: NEWBURY PARK Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: BMW of North America, LLC
Model Name: 328I Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Dec, 10 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 09 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The automatic transmission in my 1998 bmw 328i failed due to burnt fluid and oxidation. bmw product literature clear states that the transmission contains a "lifetime fill" of fluid and does not require changing. in addition, bmw does not include a transmission service in any regularly recommended services and never recommends that one be performed. intersting though, bmw recommends the use of dexron iii/mercon fluid for the transmission. product literature put out by the manufacturers of these fluids clearly state that although the fluid should last longer than normal fluid, it still must be changed regularly. every article regarding transmissions clearly states the transmission should be serviced and the fluid changed regularaly. bmw refuses to stand behind its "lifetime fill" claim.*ak