Consumer Complaint Detail
JEEP / GRAND CHEROKEE / 1996
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003249710 | Incident Date: Dec, 11 2003 |
| Consumer's City: FAIRFAX | Consumer's State: VA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CHEROKEE | Model Year: 1996 |
| Vehicle Involved in a Crash: No | Component's Description: Fuel system, gasoline:delivery:fuel pump |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1J4EZ58Y5TC | Date added to File: May, 25 2021 |
| Date Complaint Received: Dec, 14 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 27 1995 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On december 12, 2003, for the second time in three years, the fuel pump on our jeep failed. in discussing the failure with two different mechanics and then with our local jeep dealer, i was advised that jeep had determined that the gas tank for this vehicle is subject to corrosion whereby minute particles float in the tank and can travel into the fuel pump (the filter that jeep puts in these cars is not designed to trap these small particles) causing the fuel pump to freeze. i was advised by the jeep dealership that a tsb was issued in 1997 regarding this failure (i believe it is tsb 140697). i note that there are at least 42 reports of similar problems on your website. this is a safety problem that jeep has refused to acknowledge or take any responsibility for.*ak |