Consumer Complaint Detail

HYUNDAI / ELANTRA / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003250779 Incident Date: Mar, 10 2003
Consumer's City: DEXTER Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Hyundai Motor America
Model Name: ELANTRA Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KMHDN45D21U Date added to File: May, 25 2021
Date Complaint Received: Dec, 15 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 30 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When car is started cold and put into reverse, foot applied to the gas, there is a period of hesitation before it goes into gear. after you reach the point to put the car into drive it once again hesitates causing a "jerking" feeling. the car has been brought in twice a month for the past 6 months and the problem is still on going. i have contacted hyundai customer service and spoke with chris. he was no help either. he promised me over and over that the problem would be resolved and once again nothing was done. i contacted kevin at the fucillo import center (they sold me the car) he told me his service department has made several attempts to remedy the problem but they never actually fixed it. they replaced the transmission, sensors, valves and other numerous items only for the same problem to reoccur. the general manager offered to trade me into a used vehicle for. i declined. i have paid lots of money on this car why would i want more problems??? since the purchase of the car i have had nothing but problems!! the window panels have peeled numerous times. they have been replaced and still peeled. i don't believe this is due to the body shop, i think this has to do with the quality of the product. the car has been taken in to have them replaced and there were times when the body shop was never notified the car was there. hence they were never replaced. i have told many people who have looked into to buying a hyundai that they are not worth the time, money or aggravation. i hate my car!! never again will i deal with such rude, unqualified people again! *ak