Consumer Complaint Detail

LEXUS / GX470 / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003250826 Incident Date: Sep, 01 2003
Consumer's City: COLUMBIA Consumer's State: SC
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: GX470 Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:driveline:driveshaft
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTJBT20X630 Date added to File: May, 25 2021
Date Complaint Received: Dec, 16 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 15 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I bought the 470 gx with 7 miles on it. it began to "lurch" at about 2500 miles. when i reported it to lexus, they agreed that this was a problem on some of the new gx's. the problem became worse, and they received authorization to replace the driveshaft. this has not corrected the problem and they are again ordering a new drive shaft. the reason i believe this is a safety issue is because it always happens at a full stop, and it feels like someone is hitting the car from behind. the safety concern is the sensation of movement of the car, this is startling and could potentially cause a driver to remove their foot from the brake. i can't tell if the car actually moves, however if it does, this could possibly lead to an accident (ie. "fender-bender" or worse at a pedestrian crossing).*ak