Consumer Complaint Detail

PLYMOUTH / GRAND VOYAGER / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003250854 Incident Date: Dec, 11 2003
Consumer's City: ORANGE Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND VOYAGER Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Power train:manual transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2P4GP44R7YR Date added to File: May, 25 2021
Date Complaint Received: Dec, 16 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 09 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The car was driving fine all along. then in the everning when i started to drive, i noticed the transmission can't shift up and the speedometer is gone, and the transmission warning light turns on. dealer called back and wanted to charge $150 for diagnostic service because they claimed to have 3 problems. obviously this is all related so trying to rack up on diagnostic is noticed. then they reported that the problem was a malfunction transmission control module which also shorted out the input and output speed sensors. the total repair bill is $600. and the car has only 52k miles. spoke to chrsyler customer assistance. they do not admit it is a component or design defect. and they will not reimburst or pay for the repair.*ak