Consumer Complaint Detail

MAZDA / MAZDA6 / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003250870 Incident Date: Dec, 14 2003
Consumer's City: ALHAMBRA Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Mazda Motor Corp.
Model Name: MAZDA6 Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Structure:body:door:hinge and attachments
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1YVHP80D635 Date added to File: May, 25 2021
Date Complaint Received: Dec, 16 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 28 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Rust has begun to form under the weather stripping of the doors as well as on the sash on the right front door. car was purchased in march 2003. in a service bulletin (09-020/02) mazda north american operations claims it is not rust but a orange/yellow surface stain caused by negative reaction with a lubricant used at the factory. however the following email is from mazda operations stating it is indeed rust. so which is it? "october 22, 2003 owner nullunit2000" received the following e-mail from mazda and posted it in the rust problem topic at mazda6club.com. thank you for contacting mazda north american operations. i appreciate the opportunity to respond to you. mazda north american operations has become aware of a surface rust situation on the doors of certain mazda6 sedans built at the company's auto alliance international production facility in flat rock, michigan. when the door-sash weather-stripping is installed on the assembly line, a soapy water solution is used to ease installation of the stripping into a channel on the door. during the affected time period, that soapy solution was found to have included a substance that has caused surface rust to appear on the channel underneath the door weather-stripping on a number of vehicles. the solution has since been replaced, and vehicles built after july 22, 2003 are not affected. mazda is working on a service procedure to correct the situation and will be notifying owners of affected vehicles as soon as possible. please take a moment to give us your opinion about our e-mail service. click the link below to complete a brief, online survey. http://www.zoomerang.com/survey.zgi?f3tshlv0x57gc4nhrshlsh44 regards, lisa lasky" i certainly did not intend to purchase a car that will eventually rust through. please look into the matter.*ak