Consumer Complaint Detail
MERCEDES BENZ / E320 / 1999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003250883 | Incident Date: Dec, 12 2003 |
| Consumer's City: LAGUNA NIGUEL | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Mercedes-Benz USA, LLC |
| Model Name: E320 | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Latches/locks/linkages:doors:latch |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WDBJF65HXXA | Date added to File: May, 25 2021 |
| Date Complaint Received: Dec, 16 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 24 1999 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The right rear door on my mercedes benz 1999 e320 did not latch completely and opened while driving with my daughter in the back seat next to it. the door appeared closed when we started becuase i always check that the kids have shut the door completely becuase they are hard to close. i stopped the vehicle and jiggled the handle until the latch would work again. a few days later the door would not open from the inside. i took the vehicle to the dealer and was told it was not a safety issue. the dealer fixed the vehicle and indicated that the latch was jammed. the vehicle has been in service since jul 25, 1999 and has 71,785 miles on it but i don't think the doors should open while driving. i am concerned about the other doors not being inspected. i would cost me 1.5 hours of labor for each door panel to be removed at $98/hr. i sent an email to mbna inquiring about service bulletins or recalls but have not recieved a response. this type of poor design or quality can lead to serious consequences of an injury or fatality if someone fell out. *ak |